Developing Global Leaders

 As organizations expand, so does the need for strong leadership across all areas of the business.   Yet transitioning technical experts into management roles proves a challenge for many organizations.

 Using knowledge gained from our years of experience working with successful multinational companies and their leadership teams, our modules provide emerging global leaders with the key skills required to successfully lead global organizations into new frontiers.

 As requested we have broken our POWERFUL Leadership System into focused skill based workshops to allow you to identify the core leadership competencies required initially and build on these for long-term success.

 We propose a 6-12 month plan incorporating half day/one day workshops and one on one coaching sessions for up to 15 participants per program.  You choose whether to have the workshops build upon and reinforce one another or stand-alone as separate learning modules.

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Click the modules below to find out more

Leadership Fundamentals

Overview

Introduce participants to different forms of global leadership and help them explore their own natural style.

Purpose: Leadership means different things to different people around the world, and different things in different situations. The purpose of this module is to introduce participants to the different forms of global leadership and help them explore their own natural style and recognize ways to embrace differences and adapt to achieve high productivity and long-term success.

Key Areas Covered
Defining Leadership
  • Review various leadership approaches
  • Appreciate different frameworks & models
  • Explore disadvantages and advantages of each
Understanding Different Leadership Styles
  • Realize you own natural style
  • Recognize ways to embrace differences
  • Choosing the right approach for the situation
Comprehending Key Leadership Skills
  • Leading By Example
  • Developing Awareness, Adaptability and Accountability
  • Emotional Intelligence, essential for success
Recommended For

For existing leaders wanting to inspire and refresh their leadership and for new, up and coming leaders wanting a powerful foundation for their leadership development.

This workshop incorporates the individuals ProfileXT assessments for more personalized learning.

“Leadership is the art of getting someone else to do something you want done because he wants to do it”

Dwight D. Eisenhower

Team Management

Overview

For those transitioning from individual performance to leading a team, realize a new set of skills, learn new tools and techniques and be guided in how to action them.

Purpose: Teams are made up of individuals who have different outlooks and abilities and are at different stages of their careers. When transitioning from individual performer to leading a team, it is essential to develop a new set of skills, learn new tools and techniques and be guided in how to action them in the workplace.

Key Areas Covered
Transitioning to Manager
  • Recognize the difference between Management & Leadership
  • Identify core team management skills
  • Discover key roles managers play
  • Evaluate common management misconceptions
Team Development
  • Investigate the 5stages of development
  • Identify where your team is in the process
  • Explore the five dysfunctions of a team
  • Approaches to improving team dynamics
Motivating Your Team
  • Discover key theories, strategies and tools
  • Uncover what drives your team members
  • Understanding people and performance
  • Reward, recognize and celebrate
Recommended For

For newly appointed or prospective managers interested in creating a broader understanding of management and leadership and create a foundation for future development.

This workshop incorporates the individuals ProfileXT assessments for more personalized learning.

“Leaders are people who do the right thing; managers are people who do things right.”

Warren G. Bennis

Performance Management

Overview

Getting the best performance from their team, every day is one of the toughest challenges for managers to face, requiring a new set of skills, range of tools and key strategies.

Purpose: In any work situation today there’s constant pressure to achieve performance targets, reach higher performance levels and ensure that people’s work support and furthers the organization’s goals.   Building on foundation practicum, we focus in on core skills, tools and strategies for a more effective approach to managing daily employee performance.

Key Areas Covered
What is Performance Management
  • Key Management Activities
  • Focusing on Planning and Communication
  • How to Make it Work
Communication: Frequent & Constructive
  • Different communication options and formats
  • Reducing blame, intimidating or interrogation
  • Defining responsibilities and expectations
Performance Management Tools
  • Understanding People & Performance
  • Critical Success Factors
  • Reward, Reinforce & Recognize
Providing Feedback
  • Giving Clear Comments to Improve Performance
  • Taking Responsibility for Your Performance
  • Simple Questions for Improving Performance
  • Providing Clear, Specific Feedback
Recommended For

Focusing more on performance and communication as opposed to annual appraisals, anyone in a position that requires managing the performance of others will benefit from this workshop.

This workshop integrates individual ProfileXT assessments for more personalized learning.

“The test of a manager is not genius – it is their capacity to make common people achieve uncommon performance.”

Peter Druckernnis

Thriving Under Pressure

Overview

Learn about the relationship between pressure, performance and stress. Gain insight into tools and strategies you’ll learn to use, to improve your performance and make your role more enjoyable.

Purpose: Learning about stress, participants will realize the subtle relationship between pressure and performance – too much or too little pressure, performance can suffer.  Participants will gain insight into tools and strategies they can use for better stress management and greater self-confidence, proven techniques for building resilience and staying positive at work.

Key Areas Covered
Understanding Stress
  • Good Stress / Bad Stress
  • Four Common Types of Stress
  • Signs & Symptoms
  • Are You At Risk
Managing Stress
  • Managing Your Boundaries
  • Managing Emotions & Expectations
  • Building Resilience
  • Overcoming Perfectionism
Working with Stress
  • Thriving With a Demanding Schedule
  • Balancing Pressure and Performance
  • Facing Fears and Moving Forward
  • Improved Self-Confidence
Recommended For

Employees – adapted to raise awareness of personal stress levels and manage stress more effectively.

Managers – tailored to help reduce and manage stress in the workplace, improving productivity and the wellbeing of the team.

“A diamond is a piece of charcoal that handled the process of stress exceptionally well.”

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Change Management

Overview

Each change initiative managed or encountered will present unique objectives and activities that require coordination and management. Learn a whole new set of tools to ease your journey in an ever-evolving business world.

Purpose: Each change initiative you manage or encounter, big or small, will have its own unique set of objectives and activities, all of which must be coordinated and managed.  As a change manager your role is to ease the journey towards new ways of doing things and you’ll need a set of tools to help you along the way – this workshop is a great place to start the learning process.

Key Areas Covered
Understanding Global Change
  • Identify the pros and cons of a changing environment
  • Learn how different people respond to change
  • Uncover the 3steps in the change process
Ever-changing Environments
  • Using Goals to Accomplish Change
  • Overcoming Resistance to Change
  • Why Change Can Fail
Personal Side of Change
  • Managing Yourself through Change
  • Encouraging and Sustaining New Behaviors
  • Guiding People Through Change
Recommended For

Designed to meet company needs, targeted towards those who clearly understand the roles and responsibilities of a manager and want to establish a solid foundation in core change management accountabilities in a range of situations.

“It is not the strongest or the most intelligent who will survive it will be those who can best manage change.”

Charles Darwinn

Time Management

Overview

Learn and use time management techniques to improve your ability to function more effectively when time is tight and pressures are high.

Purpose: Time management is the process of organizing and planning how much time you spend on specific activities. By learning and using time management techniques in this workshop you can improve your ability to function more effectively even when time is tight and pressures are high. Busy is not the same as being productive.

Key Areas Covered
Working Smarter Not Harder
  • Time Management v. Self Management
  • How Productive Are You
  • Time Management Challenges
Enhancing Productivity
  • Leveraging, Multitasking, Organizing
  • Overcoming Procrastination
  • Prioritization
Time Management Tools
  • Use Stress As A Motivator
  • Learn How To Delegate
  • Using Technology
Recommended For

All individuals who want to work smarter, not harder. For managers who want to develop or refresh their time management skills to cope with a lack of time, endless interruptions, and an ever growing list of “to-do” reminders, while dealing with procrastination, forgetfulness and priority setting challenges.

“Either you run your day, or your day, runs you.”

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Core Communication Skills

Overview

The better a manager communicates the more credibility they will have with clients, bosses and colleagues. Provide a huge boost to your productivity by examining and implementing effective, efficient communication skills.

Purpose: All of us communicate every day and for a manager, getting your message across at all different levels, through all different mediums is paramount to progression. Learn how to provide a huge boost to your productivity by examining core effective, efficient communication skills.

Key Areas Covered
Understanding Communication Skills
  • Why Is Communication So Important
  • How Good Are Your Communication Skills
  • 7 C’s of Communication
  • Communication Pitfalls
Planning & Structuring Your Communication
  • Getting the Right Message Across in The Right Way
  • The Communication Strategy Framework
  • The Communication Cycle
  • Communicating Without Creating Barriers
Communicating in Person
  • Understanding Your Communication Profile
  • Learning to Connect with Others One on One
  • Building Good Working Relationships
  • Going Beyond Active Listening
Recommended For

Underlying principles and practices for executives who want to become more effective, more confident and more dynamic communicators.

This workshop integrates individual ProfileXT assessments to analyze and develop communication skills people already have.

“I know that you believe you understand what you think I said and I’m not sure that you realize that what you heard is not what I meant.”

Robert McCloskey

Decision Making

Overview

Look at decisions from various perspectives, identifying key factors to consider especially when making decisions under pressure so as not to be reactive and miss details.

Purpose: We make decisions every single day, and while we all understand there are many factors to consider, when making decisions, under pressure it’s easy to become reactive and miss important elements. Looking at decisions from various perspectives we can identify factors that may not have otherwise been considered, explore all consequences and provide others a forum to have their say if required.

Key Areas Covered
How Good is Your Decision Making
  • Making the Best Possible Choices
  • Choosing Between the Options
  • Go / No-go Decisions
Improving Decision Making
  • Avoid Jumping to Conclusions
  • Understanding your Risk Preference
  • Critical Thinking key skill for Successful Thinking
Group Decision Making
  • Learn When to Involve Others
  • Assigning Key Roles
  • Discuss Flaws in Group Decision Making
  • Developing Solutions and Achieving Consensus
Recommended For

The target audience for this course consists of individuals in decision-making roles. It can be tailored to fit junior to senior levels of an organization.

This workshop integrates individual ProfileXT assessments to analyze and develop communication skills people already have.

“Truly successful decision-making relies on a balance between deliberate and instinctive thinking.”

Malcolm Gladwelly

Problem Solving

Overview

Build a reputation as a confident problem solver by learning and using established tools and techniques to improve your problem solving approach and when to us them.

Purpose: Confidence comes from having a good process to use when approaching a problem. Learning and using established tools and techniques helps you improve your approach to solving problems that your team and organization face so that you begin to build a reputation as someone who can handle difficult situations in a wise and positive way.

Key Areas Covered
Problem Solving Foundations
  • Identify key qualities of a good problem solver
  • Understand different problem solving styles
  • Assess general problem solving tools
  • Reducing crisis management and reactive problem solving
Precision Thinking Skills
  • Find out how to properly identify a problem
  • Understanding critical questions that must be answered
  • Use brainstorming and mind mapping tools to generate potential solutions
  • Consider keys to selecting, planning and implementing solutions
Developing Confidence
  • Determine key ingredients for good decision making
  • Creating confidence in making right decisions
  • Become more aware of decision making pitfalls
Recommended For

Managers and staff who continually tackle problems and issues on a daily basis, who want to be better quipped and access problem-solving skills to more successfully reason through business problems and dilemmas.

This workshop integrates individual ProfileXT assessments to analyze and develop communication skills people already have.

“Problems are only opportunities in work clothes.”

Henry Kaiser

Persuasion & Influence

Overview

Learn how to achieve objectives through people without bullying, dictating or coercing, through influence and persuasion.

Purpose: Managers need to be good persuaders. They need to accomplish objectives through people who they could bully, dictate or coerce to get the work done and how successful would that be in the long run? Learning how to use persuasion effectively helps managers lead their teams to agreement. Agreement, that is negotiated, not forced.

Key Areas Covered
Powers of Persuasion
  • Ancient Art of Persuasion
  • Persuasion Tools Model
  • Why is Persuasion Essential & Useful
  • Changing Peoples Minds despite the Odds
Gaining Influence
  • Four Elements of Trust
  • Establishing Credibility
  • Eleven Influencing Techniques
  • Building Rapport for Persuasion
Using Persuasion to Improve Efficiency & Productivity
  • Individual Persuasive Styles
  • Persuasive Language Patterns
  • A Persuasive Voice
  • Persuasive Questioning and Listening Techniques
Recommended For

Management executives at entry level who need to understand the principles behind how people are convinced to do something, learn key persuasion techniques and how to choose the best principle for any given situation.

This workshop integrates individual ProfileXT assessments to analyze and develop communication skills people already have.

“Influence is our inner ability to lift people up to our perspective.”

Joseph WangKaiser

Negotiation Skills

Overview

Learn the many different ways to negotiate and how to choose the best strategy for daily situations to increase your chances of getting what you want.

Purpose: Managers will struggle in their careers if they cannot negotiate effectively as a lot of day-to-day management is about negotiation and compromise. The challenge is that not every negotiation is the same and each situation needs a different approach. Learn different ways to negotiate, strategies for each situation and techniques to use to increase the probability of getting what you want.

Key Areas Covered
Successful Negotiations
  • Your Negotiation Style
  • Your Preparation
  • Your Key Objective or Goal
Choosing the Best Strategy for the Situation
  • Different Strategies
  • Negotiating a Win-win Situation
  • Negotiations when you can’t both win
Maintaining Relationships through the Negotiation Process
  • Clarifying Needs During a Negotiation
  • Managing Your Boundaries
  • Getting to Yes & When to Say No
  • Pitfalls to Avoid
Recommended For

Designed to provide an introduction to the basic skills of negotiation, suitable for managers leading teams, negotiating with colleagues, suppliers and upper level management.

This workshop integrates individual ProfileXT assessments to analyze and develop communication skills people already have.

“Never negotiate out of fear. Never fear to negotiate.”

JFK

Assertiveness

Overview

This workshop helps participants discover what works for them, without resorting to difficult behavior themselves. A big part of assertiveness is learning how to say NO.

Purpose: Assertive people think for themselves and possess confidence in their own opinions and perspectives, while respecting those of others as equally valid and valuable. This workshop presents definitions and characteristics of assertiveness along with learning for developing assertive communication skills.

Key Areas Covered
Understanding Assertiveness
  • How Assertive Are You?
  • What Makes People Assertive
  • Different Types of Behavior
  • Benefits, Advantages and Disadvantages of Each
Assertive Communication
  • Working With People, Not Against Them
  • Learning How to Stand Your Ground
  • Staying Cool and Confident Under Pressure
  • Responding with Diplomacy & Grace
Asserting Yourself Effectively
  • Dealing with Unreasonable Requests
  • Dealing With Manipulative People
  • Working with People You Don’t Like
Recommended For

This workshop is intended for all communicators who want to understand the differences between assertive, passive and aggressive communication, gain greater confidence in communicating with others, develop their own assertiveness skills and progress toward communication competence.

This workshop integrates individual ProfileXT assessments to analyze and develop communication skills people already have.

“Never negotiate out of fear. Never fear to negotiate.”

JFK

Difficult Situations

Overview

Analyze the role you may be playing in difficult situations, learn how to modify your own behavior patterns and takeaway new techniques and tools that can be used to handle difficult situations calmly and effectively.

Purpose: Under certain situations, some people become difficult to handle, they may contribute negatively to the team and they need to be handled rationally and positively so that the damage they can cause is reduced. Learn practical takeaway tools that can be used immediately to handle difficult situations calmly and effectively.

Key Areas Covered
Games People Play
  • Preparing for Difficult Conversations
  • Communicating Well Under Pressure
  • Tactics for Opening Closed Minds
How to Handle Criticism
  • Fair v. Unfair Criticism
  • Responding Calmly & Rationally
  • Maintaining Your Self Esteem
Communicating in a Crisis
  • Understanding the Causes of Conflict
  • Turning a Challenge into an Opportunity
  • Diffusing Tense Situations
Understanding Others Better
  • Linking Attitude and Behavior
  • Taking a Different Perspective
  • Reaching a Shared Understanding
Recommended For

For those in management roles who want to get through to team members, colleagues and others with whom they have a challenging or difficult relationship, to gain co-operation and improve performance

This workshop integrates individual ProfileXT assessments to analyze and develop communication skills people already have.

“To effectively communicate we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.”

Anthony Robbins

Communicating in Writing

Overview

In today’s information overload world, it’s vital to communicate clearly, concisely and effectively. An introduction to business writing skills to enhance your professional reputation through effective written communication.

Purpose: In today’s information overload world, it’s vital to communicate clearly, concisely and effectively. The better your writing skills are, the better the impression you’ll make on the people around you. People simply don’t have time to read long drawn out emails and documents; they don’t have the patience to read badly constructed emails or reports for the “main point”.

Key Areas Covered
Getting Your Message Across Clearly
  • Audience & Format
  • Composition & Style
  • Core Structure
Improving Your Writing Skills
  • Key Principles of Chunking
  • Grammar, Spelling & Punctuation
  • Proof Reading for Accuracy
Writing Effective Emails
  • Grab Peoples Attention using AIDA
  • Get People to Act on Your Messages
  • Using Emails Effectively
  • Managing Your Emails
Business Reports
  • Introducing a Business Report Format
  • Using Charts & Graphs
  • Avoiding Complexity and Confusion
Recommended For

For all who need to produce any type of professional document – focusing on informal business emails and business reports, and who want to improve and enhance both the quality and impact of their written communication.

“Writing – the art of communicating thoughts to the mind, through the eye – a great invention of the world.”

Abraham Lincoln

Business Meetings

Overview

Enhance leadership skills required to gain a reputation for planning, running and creating efficient, energizing, successful meetings.

Purpose: Given the frustration most people feel when their time is wasted, gaining a reputation for running efficient and successful meetings is good for you and your career. Learn what makes a meeting effective and how to apply it directly.

Key Areas Covered
Meeting Fundamentals
  • Establishing the Purpose
  • Creating an Agenda
  • Planning the Meeting
Participating in Meetings
  • Communicating clearly
  • Including all participants
  • Interpreting nonverbal communication in meetings
Running an Effective Meeting
  • Eight ways to make meetings better
  • Facilitating progress toward meeting goals
  • Creating Effective & Actionable Records
Facilitating Teleconferences
  • Teleconference Etiquette
  • Chairing Teleconferences
  • Dealing with Interruptions Diplomatically
Chaotic Meetings
  • Maintaining Order
  • Managing Conflict
  • Avoiding Cognitive Bias
Closing Meetings
Recommended For

For all who need to produce any type of professional document – focusing on informal business emails and business reports, and who want to improve and enhance both the quality and impact of their written communication.

“If you had to identify, in one word, the reason why the human race has not achieved, and never will achieve it’s full potential, that word would be “meetings”.”

Dave Barry

Speaking Out

Overview

The skill of speaking in public is a critical leadership skill, the missing link between strategy and execution, the key to getting ahead in a crazy busy world. A skill worth mastering for all leaders.

Purpose: Whether you get up in front of formal audiences on a regular basis or you simply have to make your voice heard in a meeting – you’re using presentations skills. In this workshop learn the skills and techniques needed to increase your level of confidence and performance when presenting.

Key Areas Covered
Six P’s for Powerful Presenting
  • How Good Are Your Presentation Skills
  • Common Presentation Pitfalls
  • Conquering Presentation Nerves
Planning & Preparation
  • Brain Storming and Mind Mapping
  • Selecting an Appropriate Structure
  • Incorporating the Power of Three
Presentation Visuals
  • Simplicity Speaks Volumes
  • Connecting People with Your Message
  • Creating Clarity and Impact
Dynamic Delivery
  • Strengthening Your Credibility
  • Engaging with Your Audience
  • Passionate Stage Presence
Presentation Mastery (added for 2 day program)
  • Practice, Practice, Practice
  • Record Your Presentations
  • Feedback for Continued Refinement
Recommended For

One Day: For new, up and coming leaders wanting to acquire a powerful foundation for future development when presenting and delivering.

Two Day: For existing leaders wanting to inspire and refresh their presentation and speakership skills, to take them to mastery level (two day).

“When presenting, it doesn’t get easier, you simply get better and more confident with practice.”

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High Performance Coaching

Overview

This workshop is about understanding how to manage performance and how to coach to individual situations using self-discovery/self-management techniques to effect sustainable change.

Purpose: High performance coaching is about helping people reach their full potential. For a manager, this means working with people to improve their performance, to make the workplace a high performance organization, one that helps everybody to perform at their best – a valuable activity and essential leadership tool.

Key Areas Covered
Coaching Fundamentals
  • Coaching v. Mentoring – what is coaching?
  • Understanding where coaching can help a team
  • Improving productivity by improving relationships
Key Coaching Strategies
  • Recognizing the importance of rapport, motivation & belief
  • Applying the Conscious Competence Learning Model
  • Exploring Different Learning Styles
  • Understanding People & Performance
Essential Communication Skills
  • Defining individual accountability & responsibility
  • Responding to different communication preferences
  • Powerful coaching questions
  • Enhanced listening practice
Coaching Conversation
  • The Coaching Conversation Framework
  • Creating Clear Action Plans
  • Coaching Conversation Practice
Feedback
  • Giving / Receiving
  • Forward Focused
  • Self Feedback
Recommended For

New managers to understand the importance of coaching in leadership roles. For mid level managers who are required to help people improve or enhance their work performance through coaching.

“Coaching is releasing a person’s potential to maximize their performance, helping them learn, rather than teaching them.”

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Power to Train

Overview

An advanced program designed to be interactive and fun, providing a platform for participants to explore the fundamentals of high impact training techniques to take their training skills to the next level.

Purpose: Advanced two-day training to help trainers explore the fundamentals of high impact training techniques using the latest research in group dynamics, presentation skills and brain-based concepts. Designed to be interactive and fun, allowing participants to discover the personal satisfaction that can be enjoyed from training and helping others to grow.

Key Areas Covered
Qualities of an Effective Trainer
  • Qualities of an Effective Trainer
  • Identifying Learning Objectives
  • Energizing Icebreakers
Adult Learning Insights
  • How People Learn
  • The Learning Cycle
  • Learning as an Adult
Barriers to Learning
  • Dealing with Difficult People
  • Challenges & Solutions
  • Handling Interruptions
Communication Skills
  • Verbal and Non-verbal
  • Questions and Answers
  • Providing Feedback
  • Framing Activities
Recommended For

Designed for those with experience managing groups or who are responsible for on-job training or induction of team members in key tasks, looking to take their training to the next level, with increased interaction, more fun and high energy, facilitation skills.

“By stretching yourself beyond your perceived level of confidence you accelerate your development of confidence.”

Unknown